Understand Agent Performance collection

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Endpoint performance is a crucial feature that is configured with the agent by default. It provides IT administrators and helpdesk operators with a detailed view of how endpoints are performing over time, enabling them to extract meaningful insights about endpoint performance and application behavior. This feature helps identify performance issues and bottlenecks.

Trigger-it agant helps you answer 3 main areas:

  • Are endpoints slow ?!
  • If slow, what is the bottleneck ?!
  • What is causing the bottlenck?!

This is done by collecting 3 main important inights from endpoints:

  • Overall CPU usage (% Processor Time).
  • Overall Memory Usage (Available Memory).
  • Overall Disk Usage (% Disk Time).

Adding to that, 3 important metrics are collected:

  • Top 5 Processes using CPU and per process CPU usage.
  • TOp 5 Processes using Memory and their memory consumption.
  • Top 5 Process using Disk and their IO (MB/s).

This data is collected every 5 minutes and sent to the server for further analysis and investigation.

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