Understanding Users’ Behavior Tracking Feature

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the users’ behavior tracking feature new in V5, is a new feature that allows administrators and helpdesk teams to understand how users are using their PCs and laptops.

This is extremely useful in multiple scenarios including:

  • Plan for users’ hardware and software upgrade.
  • Plan for license purchase and revocation.
  • Track users’ productivity during working hours.
  • Report malicious or inappropriate behaviors.

Trigger-it Agent by default tracks each opened application and reports:

  • Process Name
  • Activity Duration
  • Mouse Moves
  • Keyboard Hits
  • Current screen name

To the management server allowing admins to track inactive time and insure appropriate usage.

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