the users’ behavior tracking feature new in V5, is a new feature that allows administrators and helpdesk teams to understand how users are using their PCs and laptops.
This is extremely useful in multiple scenarios including:
- Plan for users’ hardware and software upgrade.
- Plan for license purchase and revocation.
- Track users’ productivity during working hours.
- Report malicious or inappropriate behaviors.
Trigger-it Agent by default tracks each opened application and reports:
- Process Name
- Activity Duration
- Mouse Moves
- Keyboard Hits
- Current screen name
To the management server allowing admins to track inactive time and insure appropriate usage.